Zest’s new AI agent finds restaurants and books reservations over text
Summary
- Restaurant discovery app Zest launched a conversational AI concierge that operates within text message threads to recommend eateries and book reservations.
- The AI integrates with user credit card data via Plaid to learn personal dining preferences based on actual past transactions.
- Users can interact with the Zest concierge individually or inside group chats, where it can blend tastes, run polls, and book tables via services like OpenTable and Resy.
Why it matters
This launch highlights the broader tech industry shift toward conversational AI agents replacing dedicated mobile apps for complex consumer tasks.