Almost no one uses AI agents to book their Uber, company says
Summary
- Uber reported that during its busiest October week, only four rides and 500 Uber Eats orders were placed via personal AI agents.
- CEO Dara Khosrowshahi stated that traction for AI-initiated transactions is very early and limited across roughly 320 million weekly trips and orders.
- DoorDash similarly reported receiving only a few hundred orders from AI agents so far.
- Executives note that existing mobile apps allow users to book rides in 50 seconds or re-order food in 90 seconds, meaning AI agents do not necessarily save time.
Why it matters
Early metrics from major platforms like Uber and DoorDash show that consumer adoption of AI agents for commerce is currently extremely low, indicating that the agentic web faces practical friction despite high industry hype.